Last Updated: 11/21/2025

Welcome to StrandologistCo.com (“Website”), operated by The Strandologist Company. By visiting this Website or using any services, you agree to the following Terms of Service (“Terms”). If you do not agree, please discontinue use of the Website immediately.

1. ACCEPTANCE OF TERMS

By accessing StrandologistCo.com, booking a service, or interacting with our online content, you confirm that you are at least 18 years old and legally capable of entering into this agreement.

2. SERVICES PROVIDED

StrandologistCo.com offers:

Hair-care services

Hair-loss consultations

Wig and extension services

Professional training and education

Online content and resources

We reserve the right to modify, discontinue, or update services at any time without notice.

3. APPOINTMENTS & CANCELLATION POLICY

By booking through our system, you agree to:

• Provide accurate personal information

• Pay all associated fees

• Adhere to posted cancellation or rescheduling policies

Missed appointments or late cancellations may result in forfeited deposits or additional fees.

4. PAYMENT TERMS

• Payments for services or products must be made at the time of booking or during the appointment.

• We accept payment methods processed through secure third-party platforms.

• Refunds are handled in accordance with our posted refund or service policies.

5. CLIENT RESPONSIBILITIES

You agree that:

1. You will disclose any relevant allergies, medical conditions, or sensitivities

2. You will follow care instructions provided by your stylist or consultant

3. You will not misuse or resell any professional recommendations or materials

We reserve the right to refuse service when safety or professional ethics require it.

6. INTELLECTUAL PROPERTY

All content on StrandologistCo.com — including text, graphics, logos, images, videos, and branding — belongs to The Strandologist Company unless otherwise stated.

You may not:

• Copy

• Distribute

• Modify

• Reproduce

• Resell

• Use our content for commercial purposes without written permission.

7. USER CONTENT

If you submit photos, testimonials, reviews, or messages:

• You grant us permission to use them in marketing or promotional materials only with your consent

• You confirm that the content belongs to you or you have the right to share it

• We may remove any content deemed inappropriate or harmful.

8. HEALTH-RELATED DISCLAIMER

Our services may involve discussion of hair-loss conditions, alopecia, cancer treatment effects, or scalp health.

We do not provide medical advice. Always consult a licensed medical professional for diagnosis or treatment.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Strandologist Company is not liable for:

• Damages from misuse of products or failure to follow instructions

• Allergic reactions or sensitivities not disclosed at booking

• Temporary website outages or service interruptions

• Any indirect, punitive, or consequential damages

Your use of this Website is at your own risk.

10. INDEMNIFICATION

You agree to indemnify and hold harmless The Strandologist Company, its owner, employees, and affiliates from any claims, damages, or expenses resulting from your use of the Website or services.

11. THIRD-PARTY LINKS

Our Website may include links to outside websites or resources. We are not responsible for the content, policies, or practices of third parties.

12. TERMINATION

We may suspend or terminate your access to the Website or services at our discretion, without notice, if you violate these Terms or engage in harmful behavior.

13. GOVERNING LAW

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles.

14. CHANGES TO TERMS

We may update or revise these Terms at any time. The date of the most recent update will appear at the top of the page.

15. CONTACT INFORMATION

For questions about these Terms, please contact:

The Strandologist Company

Email: msreecy@strandologistco.com

Website: www.strandologistco.com